F.A.Q.

Please kindly refer to the following link https://immigration.gov.mv/tourist-visa/ for most detailed and updated information.

No! All our prices which you have already paid to us are final, inclusive of all booked services, accommodation, meal plan, taxes, charges, transfers, and local assistance services in the destination (No additional charges or fees).

Speedboat transfers do not have a fixed schedule. Transfers are managed by the resort and you will be transferred on the first available shared speedboat transfer in connection to your international flight arrival. Resort will be informed about your flight arrival details by us in advance. One of our representatives will meet & greet you and assist you with the transfer to the resort.

Speedboat will pick you up in front of the arrival hall at the airport, with the assistance of our representative, and drop you off at the resort directly. On the way back, you will be picked up at the resort and dropped off in front of the airport departure hall directly.

Transfers (all types) are always included in the final price given by us, there is no additional charge for this service. This is valid for all our offered resorts in Maldives.

Seaplane transfer is arranged by the resort according to your international flight arrival details provided in your booking reservation. You will be transferred on the first available shared seaplane. Our representative will meet you outside the arrival hall and assist you with luggage and seaplane check-in. Check-in for seaplanes is located very close, directly in the arrival hall. You will be transferred to the seaplane terminal and wait for your seaplane flight in a waiting area. Once you are boarded, a seaplane flight will take approx. 30 - 50 minutes and brings you to the resort directly.

Arrival: If you would like to reach your resort on the same day, please plan to arrive in the Maldives by 15:00 (LT) to get through customs on time as the seaplane check in closed at 16:15 (LT). If you are unable to find an international flight that gets you to the Maldives in time, you could also spend a night in Male or Hulhumale and see what the local life is like. Departure: Seaplane company will take care of all guests who have their scheduled international flight departure time after 9 AM (LT).

Unfortunately not, the uniqueness of flying in these conditions, landing on & taking off from water, permits seaplanes to fly only from sunrise to sunset. Seaplane company is a third-party company and operates independently according to the flying hours’ restrictions imposed by the local Maldives Civil Aviation Authority (MCAA), subject to weather conditions and daylight. They operate transfers only during daylight hours (sunrise to sunset). Arrival: If you would like to reach your resort on the same day, please plan to arrive in the Maldives by 15:00 (LT) to get through customs on time as the seaplane check in closed at 16:15 (LT). If you are unable to find an international flight that gets you to the Maldives in time, you could also spend a night in Male or Hulhumale and see what the local life is like. Departure: Seaplane company will take care of all guests who have their scheduled international flight departure time after 9 AM (LT).

The standard permissible weight is 25 kg, which includes 20 kg of checked-in luggage and 5 kg of hand luggage per person. The weight for any bag should not exceed 32 kg. The per kg charge for baggage above the permissible limit is USD 5.00/- plus applicable taxes.

Seaplane company team recognizes that you may have taken a long flight to reach the beautiful Maldives and are eager to reach your luxurious resort. The operations are tuned to keep your comfort & pleasure in mind while you wait. Apart from taking a comfortable seat and enjoying the view of our unique operations, for your comfort & entertainment, they have the following facilities at the seaplane terminal: - TMA Food and Beverage Service - TMA Souvenir Shop - Board Games (pick up & play) - Designated Smoking Area.

On most occasions, your luggage will go along with you. However, there are very few occasions where the luggage will arrive after you have been transferred. In such cases, we will inform you before your flight departure and allow the passenger to carry necessary items from offloaded luggage (in a TMA souvenir bag). Please be assured that the luggage will be delivered to the destination on the same day.

Please make sure you plan to arrive in the Maldives by or before 15:00 (LT) to get through customs on time as the seaplane check-in closed at 16:15 (LT).

Beach Villa/Bungalow is located on the Beach. Water Villa/Bungalow is located over the water.

Some resorts offer snorkeling equipment free of charge and some resorts are charging for the daily rental of snorkeling equipment. Please refer to the fact sheet and meal plan description sent to you by our Sales Team.

Some resorts have villas/bungalows which are separated into two parts. Selected accommodation in these villas/bungalows is not shared with other guests. Please refer to resort description on our website and the fact sheet sent to you by our Sales Team.

Banknotes and traveler’s cheques can be exchanged only at the Male International Airport and at the foreign exchange bureau in Malé. All major Credit cards are accepted, and you can also pay small amounts (i.e. tips to staff) in foreign currency banknotes.

A service charge of 10 percent is added to restaurant bills. An extra 5 percent in cash given to the main server is appreciated but not expected. Housekeeping staff could be rewarded with USD 5 per day per guest, and porters with USD 5 on arrival and departure.

No, it is not required. Travel insurance is optional only.

Required vaccination does not have anything to do with the passport you are holding. It is only required if you are traveling to Maldives (visited within past 7 days prior to arrival to Maldives) from a country with risk of yellow fever transmission. These countries are listed below:

• Angola, Argentina, Benin, Bolivia, Brazil, Burkina Faso, Burundi

Cameroon, Central African Rep., Chad, Colombia, Côte d'Ivoire

Dem. Rep. of the Congo, Ecuador, Equatorial Guinea, Ethiopia

French Guiana, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Guyana

Kenya, Liberia, Mali, Mauritania, Niger, Nigeria, Panama, Paraguay, Peru

Republic of the Congo, Senegal, Sierra Leone, South Sudan, Sudan, Suriname

Togo, Trinidad and Tobago (Trinidad only), Uganda, Venezuela

In case you are not arriving to Maldives from any of above listed countries, you are fine and OK to go, without any vaccination needed.

No, bringing alcohol to the Maldives is illegal.

Yes, all resorts in Maldives do have a first aid facility and a doctor (available directly at the resort or on call).