F.A.Q.

To proceed with booking reservation, the following details are required:

• Copy of your airline crew/staff ID card
• Full names of the traveling passengers
• Nationality of the traveling passengers
• Age of children (if any)
• Flight numbers and time – (arrival and departure) – for Maldives bookings

We do accept following payment options:

• Bank Transfer
• Payment online with a credit/debit card through the SSL secured payment service 

Payment conditions will be sent to you in advance. To confirm your booking reservation, we require payment to be credited to our bank account. We recommend to proceed with the payment according to given instructions in order to have your booking secured.

No, it is not possible. To confirm your booking reservation, payment must be settled prior to your arrival with our company. Resorts/hotels do not accept any payments upon arrival.

The reservation is subject to availability until the final booking confirmation is received from the resort or hotel. Once the payment is credited to our bank account, you will receive an email with confirmation number and confirmation voucher.

Cancelation policies vary for each resort and hotel. Please refer to specific resort/hotel on our website where detailed cancelation policy can be found.

A refund for your booking will be credited back to your bank account within 15 working days.

You can change or amend your booking by sending us a message or an email. Please refer to the cancelation policy of your booking before you change or amend it.

You can extend your booking by sending us a message or an email. Please refer to the cancelation policy of your booking before you decide to extend it.

Yes, as long as your booking is not within the cancelation policy of originally booked resort/hotel. For detailed information on cancelation policy please refer to a specific resort or hotel on our website. Please note, that every new booking is subject to availability and reconfirmation.

No, you will not be entitled to a refund as the cancelation policy of particular resort/hotel will be applicable.

No! All our prices which you have already paid to us are final, inclusive of all booked services, accommodation, meal plan, taxes, charges, transfers, and local assistance services in the destination (No additional charges or fees).